Privacy Policy of Spassino Casino
At Spassino Casino, we place the utmost importance on protecting your personal data. This Privacy Policy transparently explains how we collect, use, manage, and protect information about you when you use our services. We are committed to ensuring your privacy and complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR).
Data Collection
We collect personal data when you register with us, use our online gaming services, and interact with the Spassino Casino platform. This includes a range of information necessary to provide you with a secure and seamless gaming experience. Specifically, this data includes your identity details such as full name, date of birth, and address, your contact details such as email address and phone number, and your financial and transaction data relevant for deposits and withdrawals.
This information is also collected for identity verification purposes and to comply with legal requirements for combating money laundering and fraud. Furthermore, we may collect technical data such as IP addresses, browser type, and device information to ensure the security and integrity of our services and to effectively resolve technical issues. All data collection is consistently carried out with the aim of fulfilling our contractual obligations and providing you with the best possible service.
Use of Data
The data we collect is primarily used to provide, operate, and continuously improve our online gaming services. We use this information to manage your account, process transactions, and enable your access to our games and features. Another important aspect is the personalisation of your experience on our platform, allowing us to present you with relevant content and offers tailored to your preferences.
Furthermore, your data is crucial for the security of your account and for the prevention of fraud and other illegal activities. We analyse usage data to identify trends, optimise the performance of our services, and develop new features that meet your needs. This also includes its use for internal research and analysis purposes to continuously enhance the user-friendliness and efficiency of Spassino Casino and to fulfil our legal obligations.
Data Protection Measures
We are aware of the sensitive nature of your personal data and implement comprehensive technical and organisational security measures to protect it from unauthorised access, loss, misuse, or disclosure. These include state-of-the-art SSL encryption technologies that secure all data transfers between your device and our servers, as well as advanced security protocols and firewalls that protect our systems from external threats.
Our internal policies and procedures ensure that at Spassino Casino, only authorised personnel have access to your data, and only within the scope of their official duties. We conduct regular security audits and penetration tests to continuously review and improve the effectiveness of our protective measures. We continuously invest in technologies and training to guarantee the confidentiality, integrity, and availability of your information at all times.
Cookie Policy
Our website uses cookies and similar technologies to optimise your user experience and improve the functionality of our services. Cookies are small text files stored on your device that help us make navigation on our site more efficient, save your preferences, and analyse website traffic. This allows us to better tailor the content of our platform to your interests.
We use various types of cookies, including essential cookies for the basic functioning of the website, performance cookies for collecting anonymous usage statistics, and functionality cookies for storing your settings. You have the option at any time to manage your cookie settings in your browser or to decline cookies; however, please note that this may impair the functionality of our services. For more information about our platform and services, please visit our Home page.
Disclosure to Third Parties
As a general rule, we do not disclose your personal data to third parties unless it is strictly necessary for the provision of our services or legally required. However, your data may be shared under strict confidentiality agreements with selected service providers who assist us in operating our platform. These include, for example, payment service providers, software solution providers, or external auditors, all of whom are obliged to protect your data in accordance with our instructions and applicable data protection laws.
We explicitly emphasise that we will never sell, rent, or pass on your personal data to third parties for marketing purposes. Disclosure can only occur if we are legally obliged to do so, for example, by order of authorities or courts, or to protect our rights and property. In such cases, we ensure that the disclosure complies with applicable legal provisions and that your interests are protected to the best possible extent.
User Rights
As a user of Spassino Casino, you have extensive rights regarding your personal data in accordance with the General Data Protection Regulation (GDPR). You have the right to information about the data we store, the right to rectification of inaccurate or incomplete data, and the right to erasure of your data under certain conditions. Furthermore, you can request the restriction of processing, object to processing, or assert your right to data portability.
We fully respect these rights and have established processes to facilitate their exercise. To assert your rights or to obtain further information, you can contact our Data Protection Officer or our support team at any time. We will review your requests in accordance with legal provisions and provide you with timely feedback to ensure transparency and control over your data.
Data Retention
We store your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by law. The exact retention periods vary depending on the type of data and the specific legal or regulatory obligations to which we are subject. For example, we must retain certain transaction data for a specified period due to anti-money laundering laws.
Once your data is no longer needed for its original purposes or legal retention periods have expired, it will be securely deleted or anonymised to protect your privacy. We regularly review our data storage practices to ensure that we do not retain more data than necessary. Adherence to these principles is an integral part of our commitment to data protection.
Contact and Complaints
Should you have any questions regarding this Privacy Policy, the processing of your personal data, or the exercise of your rights, our dedicated team is always available to assist you. You can easily contact us via email at [email protected] or through our Live Chat, where our staff will be happy to provide competent assistance. We strive to process all enquiries quickly and satisfactorily.
If you believe that we have not adequately upheld your data protection rights, you also have the right to lodge a complaint with the competent supervisory authority. However, we encourage you to contact us directly first, so that we have the opportunity to address your concerns promptly and find a solution. Your satisfaction and trust are of utmost importance to us at Spassino Casino. Valid from 2026.